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About Us

About Us
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who are we?

Shoppers Stop is home to a multitude of leading international and national luxury, prestige and premium brands for apparel, shoes, watches, bags, beauty, home décor and much more. With 30 years of experience in retail, we aim to bring the best of the best right to your doorstep through our department stores, website and app. We continue to go above and beyond to engage and delight you with our wide assortment of brands and products, personal shoppers, master classes, expert advice, videos, and informative content that makes shopping with us an experience you’ll keep coming back to.

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Our Vision For SSBeauty

“Beauty is a key strategic focus for Shoppers Stop. We already have a strong retail presence, and with our renewed focus on an omnichannel approach, we will continue to invest in growing our online and offline beauty portfolio to strengthen our premium and luxury offerings besides building out our prestige and lifestyle selection. The newly launched SSBeauty online platform is a reflection of our commitment to make beauty accessible to consumers across the country while our iconic physical format stores will continue to house large beauty sections showcasing the best of international beauty brands. We have also recently launched standalone experiential beauty stores called SSBeauty, and we will continue to open a number of such stores every year housing the best of global and Indian beauty brands.”

Venu Nair, MD and CEO, Shoppers Stop

our values

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what sets us apart

beauty beauty
No.1  Offline Beauty Retailer
fashion department
800+  Fashion & Beauty Products
100+  Department & Beauty stores
department shopping
100+  Department + SSBeauty Stores
300+  Personal Shoppers
cities fashion
47+  Cities Across India
800+  Fashion & Beauty Products
customer cities
300+  Personal Shoppers
47+  Cities Across India
customer customer
40 Million+  Customers Per Year

our culture

At Shoppers Stop, we believe in limitless possibilities and have always set high benchmarks, achieved the impossible and celebrated our successes. With innovation at our core, we adopted our philosophy of ‘Start Something New’ in order to give retail a whole new dimension. We endeavour to Start Something New in performance, in products, customer service, and in life.

All our employees are designated as Customer Care Associates; this implies that we are, first and foremost, dedicated to serving our customers. This not only creates a service oriented mind-set within our employees but it also reinforces the feeling that we are all partners working towards a common goal.

Our company anthem, “Hadh Se Aage” is played across our organization, from our head office and regional offices to stores and distribution centres, at 9.45 A.M. every morning. This song, composed by Javed Akhtar and sung by Sonu Nigam, is sung wholeheartedly by all our employees with the lyrics encouraging and inspiring us to make meaningful contributions to society.

A Day In The Life Of Shoppers Stop

A Day In The Life Of Shoppers Stop

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our leadership team

our milestones

We have come a long way from our very first store in 1991 to over 89 stores all across the country. Our journey, complete with ups and downs, has been incredible and we will keep growing faster as we collaborate with different brands, develop our own private labels and continue to serve our loyal customers.

awards & recognition

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2021

2021

Most Inclusive Workplace award at TRRAIN Retail Awards 2021. Felicitated at the virtual TRRAIN Retails Awards ceremony online

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2021

2021

Four awards at ‘The Customer Fest Show’ 2021 in the below categories:

  • Best Integrated Media Campaign
  • Best Use of Voice of Customer
  • Best Contactless Employee to Customer Experience
  • Champion of Champions – Loyalty Program of the Year
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2021

2021

We were awarded the “Emerging Market Retailer of the Year” and Mr. B.S Nagesh was inducted into the World Retail Hall of Fame at the World Retail Congress, Barcelona

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2008

2008

We won the Gold Shield Award for Excellence in Financial Reporting in the "Manufacturing & Trading Enterprises" category by ICAI

join our team

Want to be a part of our super creative and highly motivated team?

You can apply here at career.shoppersstop.com

REACH OUT TO US

Please write to us: customercare@ssbeauty.in

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